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Trust is not a commodity – you can’t buy it and trying to sell it is in direct contradiction to its definition. Trust, simply put, is “I’ve got your back, you’ve got mine. I feel valued and safe.” Employees who...

For the second consecutive year, How to Create Your Own Landscape University went smoothly. Hosted on the beautiful Ole Miss Campus in Oxford, Mississippi, there were many details to manage and execute; such as scheduling the Double Decker bus ride,...

I stepped into the warm, cozy conference room on a cold February day and looked back over my shoulder at the beautifully groomed golf course – in spite of the grey gloomy sky and brown dormant turf, it was stunning. My...

In the early days of my management career, I remember a scheduled manager training session on weeding. It was the good ol’ get on your knees, bend over, and clean out the bed without damaging the plants exercise. Back in...

When people sense they matter, they instinctively become more engaged and more productive. Years ago, I attended a Disney Horticulture Conference and I remember hearing Katy Moss Warner, former Director of Disney’s Horticulture and Environmental Initiatives, say, “The standard is not what...

Have you ever said this? I have. Plenty of times. In the urgency of the moment, it is almost ridiculous to even think training will happen. The cycle of construction, school starting, and projects rushed to completion seem to always...

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